Terms of Service

Last updated: December 2024

Welcome to Periscale. By accessing or using our AI-powered ecommerce automation platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using Periscale ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Periscale provides an AI-powered ecommerce automation platform that includes:

  • AI agents for automated customer support
  • Content generation tools for product marketing
  • Unified inbox for multi-channel communication
  • Lead generation and CRM capabilities
  • Creative studio for media creation
  • Analytics and reporting tools

3. User Accounts

Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Engage in spam or unauthorized advertising
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use automated means to access the Service without permission

5. Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by Periscale and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit, post, or display through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of providing the Service.

6. Payment Terms

Some features of the Service require payment. You agree to pay all applicable fees and charges. All payments are non-refundable unless otherwise stated. We reserve the right to change our pricing with reasonable notice.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERISCALE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us: